Program Manager - Eden Prairie, Minnesota

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Join us to start Caring.
Connecting.
Growing together.
As a Program Manager you will ensure long-term success of the client's population health program by guiding and supporting a holistic well-being solution that is tailored to the client’s needs and organizational culture.
You will provide thought leadership by personalizing industry insights, best practices, and trends to the client’s employee population.
Primary functions include health strategy design & development, vendor collaboration and oversight, and population health data analysis & measurement.
If you are located in near Eden Prairie, Minnesota, you will have the flexibility to Work from home and the office in this hybrid role* as you take on some tough challenges.
Primary Responsibilities: Assesses population health needs using available claims data, utilization statistics, and satisfaction to identify opportunities and develop tactical project plans Provides oversight & best practice guidance to workplace and virtual population health initiatives and focus areas (well-being, fitness, clinical and mental health) Collaborates with key stakeholders to develop and assist with a cohesive, holistic and data-focused population health strategy to drive health improvement and resiliency of the employee population Develops and executes population health project management activities nationally and on a global scale, with resource availability and allocation, reporting, and on-time delivery of projects, within scope and budget Manages the client's population health offerings (e.
g.
discount programs, incentives, programming, health plan resources, homegrown resources) Oversees and works across all population health vendors to remove barriers, enhance referral pathways and create integration opportunities under a unified strategy Conducts impact analysis of population health initiatives and benchmarks programming against industry findings & Optum’s book of business Utilizes claim and related data to monitor, track, forecast, and analyze trends & challenges, to identify opportunities to drive further engagement and clinical value Partners with a Service Delivery Leader and Human Capital to hire, train, coach, motivate, schedule, develop, evaluate and, when necessary, terminate Workplace Well-being team members across associated services (e.
g.
Nutrition, Fitness, Coaching) Collaborates regularly with the client’s internal support structure along with Plus One/Optum operations, engagement, sales and account management teams Handles and stores all data in compliance with relevant data protection laws and policies (e.
g.
HIPAA, GDPR etc.
) Responds to client suggestions, concerns, and complaints in a timely, professional, and consistent manner while providing the gold standard in customer service Implements and follows all Workplace Well-being and client policies and procedures Performs any other projects and responsibilities as required You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Years of post-high school education can be substituted/is equivalent to years of experience Required Qualifications: 5+ years of experience in health promotion, health management, corporate wellness, human resources/organizational behavior or a related field, marketing 2+ years of experience with implementation or large healthcare project management experience Experience in financial reporting, trend analysis, and communicating at an executive level Demonstrated ability to research, design and implement solutions to problems involving analytical and creative elements Proven excellent multi-tasking, time management, problem-solving, and organizational skills Proven effective and engaging public speaking skills with the ability to communicate professionally and appropriately with clients and participants Competence with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Preferred Qualifications: Related Health Promotion or Public Health certification such as: National Commission for Health Education Credentialing (NCHEC) certification, WellCert Certified Wellness Practitioner, CHES (Certified Health Education Specialist) Relevant experience with health plan, client and vendor management, and preferably experience with Optum’s employer market space Physical Demand and Work Environment: The workplace elements described here are typical of those that you’ll need to successfully perform the essential functions of this job.
Reasonable accommodations may be made for those with disabilities.
Physical demands: While performing your duties, you’ll occasionally be required to stand, walk, sit, use your hands to feel or handle objects, tools or controls, reach with your hands and arms, speak and hear.
At times, you’ll need to lift or move up to 30 pounds of supplies or equipment.
Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus Work environment: The noise level in your work environment will usually be moderate *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment