HVAC Service Technician

Based in Rogers, Minnesota, Mike's Custom Mechanical is a full-service HVAC and plumbing company ready to serve your family.
We understand the hardship of fixing home maintenance issues on your own, so our team is prepared to step in to assist you.
Whether it's getting your home remodeled or fixing damage to your home, we're here to help you every step of the way.
*Our Culture* At our organization, we cultivate a company culture that values open communication, well-trained employees, and deep knowledge.
We believe in fostering an environment where every team member feels empowered to freely express their thoughts, ideas, and concerns.
Through open dialogue and active listening, we encourage collaboration and innovation, enabling us to collectively achieve our goals.
We invest in comprehensive training programs to equip our employees with the necessary skills and expertise, fostering continuous learning and growth.
Our team members are highly knowledgeable in their respective fields, which enables us to provide exceptional products and services to our clients.
By embracing open communication, prioritizing training, and leveraging our collective knowledge, we create a company culture that is dynamic, adaptable, and capable of delivering excellence in everything we do.
*Our Values* * *People:* We prioritize the well-being, growth, and success of our employees, fostering a supportive and inclusive work environment.
* *Process:* We adhere to well-defined processes and workflows, ensuring efficiency, consistency, and quality in our operations and deliverables.
* *Professionalism: *We maintain the highest standards of professionalism in all our interactions, demonstrating integrity, respect, and ethical behavior towards our clients, partners, and colleagues.
*Why Join Us* * *Opportunity to be part of a growing company:* Joining our team allows you to contribute to the growth and success of a dynamic and evolving veteran-owned family business.
* *Supportive and collaborative work environment:* We prioritize creating a supportive and collaborative culture, where your skills, ideas, and contributions will be valued and recognized.
* *Strong sense of unity and shared purpose: *Our military heritage instills a strong sense of unity, discipline, and shared purpose, creating a unique and meaningful work atmosphere.
* *Room for personal and professional growth: *As we continue to expand, you will have ample opportunities for personal and professional development, allowing you to advance your career within the organization.
*Pay* * $20.
00-$100.
00/hour * + Performance Based Commissions *Benefits* * Paid Job Training * Promote within * Paid Holidays * PTO *Responsibilities* * *Installation and Replacement: *The HVAC Service Technician is responsible for the professional installation or replacement of HVAC equipment.
This includes following proper procedures, adhering to safety protocols, and ensuring that all installations meet industry standards and customer requirements.
* *HVAC Equipment Maintenance:* The Technician is responsible for performing regular maintenance tasks on HVAC equipment.
This includes inspecting, cleaning, lubricating, and adjusting components to ensure optimal performance and efficiency.
The Technician must also identify and resolve any issues or malfunctions promptly to prevent equipment breakdowns or system failures.
* *Inventory Management:* The Technician is responsible for maintaining an accurate inventory of parts, equipment, and tools required for HVAC service and installation.
This involves monitoring stock levels, organizing inventory, and restocking as needed.
Proper inventory management ensures that the Technician has the necessary resources readily available to complete jobs efficiently.
* *Truck Inventory and Maintenance:* The Technician is responsible for maintaining the inventory and organization of their service truck.
This includes regularly restocking supplies, tools, and equipment, as well as ensuring the vehicle is clean, well-maintained, and in proper working condition.
The Technician must also report any vehicle maintenance or repair needs promptly to ensure safe and reliable transportation.
* *Documentation and Reporting:* The Technician is responsible for accurately documenting all work performed, including installation details, maintenance tasks, repairs, and any recommendations for future service or equipment upgrades.
Clear and thorough documentation is vital for maintaining accurate records, providing excellent customer service, and facilitating effective communication with the team and management.
* *Customer Service: *The Technician is responsible for delivering exceptional customer service during all interactions with clients.
This includes being professional, courteous, and knowledgeable, answering customer inquiries, explaining service procedures, and addressing any concerns or questions they may have.
The Technician must strive to ensure customer satisfaction and maintain a positive company image.
*Job requirements* * 1-2+ years of relevant HVAC experience _desired _but not required * Technical aptitude * Must have HVAC working knowledge * A _plus _to have Minneapolis and St.
Paul competency cards * Knowledgeable with excel, Microsoft, outlook, and scheduling software (preferred) * Valid driver's license and clean driving record * Must pass a background check * Must be authorized to work in the US _"We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
"_ Job Type: Full-time Pay: $20.
00 - $100.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Application Question(s): * Do you have Minneapolis and St.
Paul competency cards? Experience: * relevant HVAC: 1 year (Preferred) * HVAC working knowledge: 1 year (Required) * excel, Microsoft, outlook, and scheduling software: 1 year (Preferred) License/Certification: * Driver's License (Required) Work Location: In person